How long does it take for my order to arrive?
Usually within 3–5 working days: for cash on delivery from the date of the order, for prepayment from the date the payment is received. When the parcel is dispatched, we will e-mail you the tracking code.
How much does shipping cost?
- MPL home delivery: HUF 1,690 (cash on delivery +HUF 390)
- MPL parcel locker, PostaPont: HUF 1,290 (cash on delivery +HUF 390)
- DPD home delivery: HUF 2,490 (cash on delivery +HUF 690)
- FoxPost parcel locker: HUF 1,190 (cash on delivery +HUF 590)
Shipping is free for orders over HUF 20,000.
Can I order without registering?
Yes, you can also order as a guest. If you register, you won't have to enter your details again next time, and you can follow your orders in your account.
How can I pay?
By bank card, Apple Pay or Google Pay through Barion, cash on delivery or bank transfer in advance. Details can be found under Payment methods.
Can I return a product if I change my mind?
Yes, within 14 days of receipt, without giving a reason. For hygiene reasons, we cannot take back opened cosmetics, body care products, dietary supplements or teas. You will find the procedure on the Right of withdrawal page.
What should I do if the parcel arrived damaged?
If the packaging is visibly damaged on delivery, ask the courier to record it in a report, if possible while the courier is present. If it only becomes apparent when you unpack it, write to us as soon as possible, with photos, at [email protected].
How do you select your products?
What goes into our range is not whatever happens to be trendy, but what we ourselves can recommend with a clear conscience: we pay attention to quality, ingredients, and whether the product truly belongs in the everyday life of a conscious woman.
Will I receive an invoice?
Yes, we send an electronic invoice by e-mail for every order. We are exempt from VAT, so no VAT is shown on the invoice.
